Returns & Exchanges
At House, Home & Garden, we want you to love your purchase, which is why we offer a 30-day return window for most items in their original condition. Whether it's a piece of decor or a gardening tool, we strive to make the return process as seamless as possible.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the item you wish to return to receive a Return Authorization number.
- 2.Prepare the Package
Carefully pack the item in its original manufacturer's packaging with all manuals and accessories included to ensure it arrives safely.
- 3.Ship It Back
Affix the provided prepaid shipping label to the outside of your box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.